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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Peggy Porter

Peggy Porter

April 9, 2025

5  out of  5
rating by Peggy Porter
"Today, I spoke with Maggie at the Gallatin office over some concerns I had with some homeowners insurance. She was willing to connect me to someone but she was able to answer my questions just fine and put me at ease. Very polite and knowledgeable."
We responded:
"This is a great testimony to our agency and our best of the best team members Maggie! We appreciate your loyalty to State Farm and your our agency. Without good customers like you, there wouldn’t be an us! Thanks!! "
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Chelsea Mycio

April 8, 2025

5  out of  5
rating by Chelsea Mycio
"From a recent car accident that they handled impeccably to the life insurance policies they explained thoroughly and got me set up with… I couldn’t ask for a better agency! Thank you Ms. Maggie for everything!"
We responded:
"We love to hear great compliments like this from great customers like you! Thanks so much Chelsea! We appreciate you and your support of our agency! "
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Randy Neese

April 8, 2025

5  out of  5
rating by Randy Neese
"Spoke with Maggie and excellent Service as usual. Love working with Jeanne Gregory at State Farm!"
We responded:
"Thank you, Randy for the five-star rating! We’re honored to have you as a customer at our State Farm office in Gallatin, TN."
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Wendy Bahmed

April 7, 2025

1  out of  5
rating by Wendy Bahmed
"Never again will we have State Farm!!! They treated us terrible thru our roof claim! We had many roofers quotes and they 'All" said Oh State Farm is the worst to file a claim with! I have told all my friends and neighbors! So, we have a New Roof that we paid for "ourselves" And we are very happy with ERIE INSURANCE You say your office doesn't handle claims, Doesn't matter does it!! Bottom Line does!!! A quote doesn't do diddlely but your terrible State Farm Reps are the worst even when talking with them! They were very rude and demeaning!!! The End!"
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J S

April 3, 2025

5  out of  5
rating by J S
"This is one of the best insurance teams I have ever dealt with. Moved all my policies here. The Customer Service staff always goes above and beyond to make sure my all of my questions are answered. Tara, Jessica, Jenny, and Carlene are a great team to work with! Thank you!"
We responded:
"Wow! What a rockstar review! Thanks for the shoutout! We appreciate you and your loyalty to our agency and State Farm! "
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Eric Moore

April 1, 2025

5  out of  5
rating by Eric Moore
"Been a client for a very long time. They make my life very easy. Easy to get a hold of. As long as Angela is there, Im a client!"
We responded:
"Thanks for the shout out and the kind remarks about your experience with our office! We appreciate the five stars! "
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T Derkearmian

March 31, 2025

5  out of  5
rating by T Derkearmian
"Very polite and helpfull."
We responded:
"Thanks T! I e appreciate the compliment and support of our agency! "
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Phillip Elli

March 28, 2025

5  out of  5
rating by Phillip Elli
"My account was transfered from Craig Hays to Jeannie Gregory's office. So far so good. No problems were noted with their staff, and they did take care of the problem I originally contacted them for."
We responded:
"Thanks Phillip! We appreciate you staying with us through the transition. Change can be tough…. We hope we made it easy for you! Thanks for your loyalty to State Farm and the shoutout for your new agency! "
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Irene Flowers

March 28, 2025

5  out of  5
rating by Irene Flowers
"It's always good to stay with the insurance company that takes care of your needs right away. Angela is the best! Once again, I missed paying the due date of my policy, just one call and my insurance got reinstated. Love State Farm!"
We responded:
"Thanks so much for this five star rating and for your shoutout of Angela! We appreciate you! "
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Brenda Morgan

March 27, 2025

5  out of  5
rating by Brenda Morgan
"Jessica’s friendliness and professionalism made me feel very at ease while going over my review. I left feeling confident in my choices. I highly recommend Jeannie Gregory’s State Farm Insurance Agency and her team."
We responded:
"How awesome! We appreciate those kind words! That’s what we strive for! We appreciate the five ⭐️! "
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Michael Boyette

March 27, 2025

5  out of  5
rating by Michael Boyette
"First class insurance agency. They have taken great care, with added attention, for my family and I, Mrs. Ramona Wickard in particular has gone above and beyond. Highly rate and recommend."
We responded:
"Thank you for the five-star rating, Michael! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Pamela Cobb

March 26, 2025

5  out of  5
rating by Pamela Cobb
"Whenever I need something they always help me. They are always there for you. I have been with State Farm forever."
We responded:
"And we appreciate you for your longstanding relationship to our office and State Farm! Thanks for the five ⭐️! You are awesome! "
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Dee Parish

March 24, 2025

5  out of  5
rating by Dee Parish
"Always pleasant and quick. Very easy to work with!! Amazing team."
We responded:
"Thanks Dee! Thanks for the five ⭐️ & compliments on the team! We appreciate you!"
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Amy Smith

March 24, 2025

5  out of  5
rating by Amy Smith
"Maggie was very pleasant on the phone and helpful thru this stressful situation"
We responded:
"Thanks Amy! I’m happy to hear that Maggie was able to help you today! Thanks for the five ⭐️! We appreciate you! "
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Michael Mathias

March 21, 2025

5  out of  5
rating by Michael Mathias
"Tara helped me today with a claim - it felt like “White Glove” service: prompt, immediate. And got results!!!"
We responded:
"Thanks so much for your five star review and compliments of our team member Tara! We appreciate your support of our agency and your loyalty to State Farm."
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Madelyn Angell

March 21, 2025

5  out of  5
rating by Madelyn Angell
"if I could give this team 1 million stars, I would. Everyone that works here is absolutely amazing. Jeanie's staff genuinely cares about their customers wellbeing and isn't out to line their pockets (unlike other insurance companies). I can't say enough great things! I've had my insurance with them since I was 16, added homeowners' insurance when I bought my first home and another vehicle just recently. They've always looked out for my best interest. Service like that is hard to find these days, so thank you SO much Angela, Nathan, and Henry for answering all my questions and always being so kind over the phone. :)"
We responded:
"We couldn’t be more proud having received this amazing review from you! Your words mean the world to us!! Thanks for your loyalty to State Farm and your our agency! #VIPservice! "
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L AS

March 21, 2025

5  out of  5
rating by L AS
"Finally, State Farm has an Easy Button when it comes to reviewing annual coverage. No more fighting traffic and trying to rush to their office on time for an in-person meeting. Now they have virtual meetings and it is AWESOME! I met with Jessica online and it was so easy and pleasant. We were able to review insurance coverage, discuss costs, and make decisions on coverage revisions during the virtual meeting. It was quick, efficient, and allowed me to stay on top of insurance costs and coverage with minimal disruption to my day. Great experience!!"
We responded:
"Wow! That’s an amazing testament to our efforts to be just what you asked for! Quick easy and efficient! Thanks so much for your loyalty to our team and to State Farm! You’re awesome for sharing this great experience! "
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Lois LaFleur

March 19, 2025

5  out of  5
rating by Lois LaFleur
"So thankful for Tara and the guidance she provided during a stressful situation. She went above and beyond to answer and address my concerns."
We responded:
"Thank you! We strive for great comments like this! We appreciate you and your support of our agency and the positive words for Tara! "
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Ann Elise Walston

March 19, 2025

5  out of  5
rating by Ann Elise Walston
"We’ve always had exemplary service for the entire 13 years we’ve been clients. Ramona Wickard and Angela Tocchio have been our main contacts over the years. We look forward to many, many more years with them😊"
We responded:
"Amazing review for two of our best! Thanks Ann Elise! You and your family are valued customers! Thanks for your support of our team! "
Profile photo of Richard Munnett

Richard Munnett

March 19, 2025

5  out of  5
rating by Richard Munnett
"Maggie, was great! Took care of all of my questions. Thanks"
We responded:
"We appreciate the five stars and the awesome shoutout to Maggie! Thanks! "
Profile photo of Ken McWilliams

Ken McWilliams

March 18, 2025

5  out of  5
rating by Ken McWilliams
"Fantastic coverage at a great rate! Visit with Jessica Brimm at State Farm in Gallatin."
We responded:
"Great! So happy to welcome you to the Jeannie Gregory State Farm family! We appreciate the five stars and the support of our team and agency! Welcome! "
Profile photo of Gayle Yvonne Simons

Gayle Yvonne Simons

March 11, 2025

5  out of  5
rating by Gayle Yvonne Simons
"I missed getting an updated insurance card, which I noticed when buying a new car! Tara at Jeannie Gregory State Farm got me squared away— adding my new car and emailing me out new cards for Both vehicles in one call. I am doing a number of errands today by phone and in person— by far the best service and the quickest results I’ve had all day."
We responded:
"Wonderful! Tara is among the best! We’re so appreciative of this review and the comparison to your experience with our office vs your other phone/in person errands! Life’s challenging sometimes! We aim to help where we can! "
Profile photo of Greye Wix

Greye Wix

March 10, 2025

5  out of  5
rating by Greye Wix
"Micheal has very polite and helpful. Would recommend State Farm of Gallatin to anyone. They take care of their clients."
We responded:
"Thanks so much Greye! We appreciate you and testimonials like this mean the world to us! Thanks for the confidence you place in Michael and our team to take care of your insurance’. "
Profile photo of Wayne Hall

Wayne Hall

March 7, 2025

5  out of  5
rating by Wayne Hall
"Maggie was pleasure to work with she should get 10 stars I wouldn't want to deal with anyone else she's such a great person"
We responded:
"Thanks so much for your Five ⭐️ review and compliment of our Maggie! We appreciate your support of our agency! "
Profile photo of Anne Chaffin

Anne Chaffin

March 7, 2025

5  out of  5
rating by Anne Chaffin
"I go into the office every month to pay my bill. Everyone is extremely pleasant and know their job. Thank you for such a great crew. I have been with SF for 29 years and wouldn't go anywhere else. SF is the coverage I need to ensure my property and vehicle."
We responded:
"Awesome Anne! We appreciate you and your kind comments about the team and their commitment to our customers! You rock! "