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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arthur Powers

January 16, 2025

5  out of  5
rating by Arthur Powers
"Angela at the front desk always greets with a smile. The entire staff at the office is amazing. Would highly recommend this office for all your insurance needs!"
We responded:
"Thanks so much for your kind words! And you are so right, Angela has the best smile! We appreciate your support and your review! "
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Tammy Coleman

January 7, 2025

5  out of  5
rating by Tammy Coleman
"I can't say enough about Jennie Gregory's State Farm employees, Henry and Carlene. Thank you for taking care of my needs promptly and professionally. Your kindness is appreciated!⭐️"
We responded:
"Tammy! We are so appreciative of your kind words. So happy the team was able to help you with your insurance needs! Thanks for your business! "
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Carynn Lanier

January 6, 2025

5  out of  5
rating by Carynn Lanier
"So helpful throughout the claim process. From the beginning of the accident to the ending of the claim. Answered all questions, followed up with everything, not to mention some of the nicest people."
We responded:
"Thanks so much for this awesome review of our agency. We appreciate you taking the time to write about the assistance you received during your claim experience. Sorry for the inconvenience of the accident, but happy we could make it a little less painful! "
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Margaret Owens

December 18, 2024

5  out of  5
rating by Margaret Owens
"Always exceptional service!!! Jessica Brimm’s knowledge and assistance with all things Medicare is extraordinary!!!!! She knows Medicare!!! What a blessing!"
We responded:
"Thank you, Margaret, for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
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jasmin Little

December 17, 2024

5  out of  5
rating by jasmin Little
"Having a great time n experience"
We responded:
"Thanks Jasmin! Appreciate your review of our agency. We appreciate you! "
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Kaye Ireland

December 16, 2024

5  out of  5
rating by Kaye Ireland
"As always, everyone is helpful, quick, and efficient!"
We responded:
"You’re the best Kaye! Thanks for your words and your loyalty to State Farm and our agency! We appreciate you! "
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Rusty Hammonds

December 13, 2024

5  out of  5
rating by Rusty Hammonds
"Jeannie and her staff go above and beyond for me! Thank you for everything! :)"
We responded:
"Awesome Rusty! We appreciate you and your great review of our agency! "
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Dennis Dressler

December 9, 2024

5  out of  5
rating by Dennis Dressler
"Been a State Farm Customer for decades and I have always been impressed with their Customer Service, especially turnaround times! Recent interaction with Ramona was fantastic! She handled my needs quickly and professionally!!! 😎"
We responded:
"We so appreciate you and your kind words. You are a valuable customer and your loyalty to our agency and State Farm does not go unnoticed. Thanks!!"
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Todd Ferguson

December 7, 2024

5  out of  5
rating by Todd Ferguson
"Quick action when I changed a few things on my policies today."
We responded:
"Thanks Todd! We appreciate your compliment and your business! "
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Mallory Melton Ray

December 7, 2024

5  out of  5
rating by Mallory Melton Ray
"AJ not only saved me $1200/year on home and auto insurance...she gave us peace of mind that we will be taken care of like family. Whole-heartedly recommend working with AJ and Jeannie Gregory - State Farm in Gallatin!"
We responded:
"AJ works hard to make sure you have the correct answers to your insurance needs! We appreciate you and your awesome review! "
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Gary Schoefernacker

December 6, 2024

5  out of  5
rating by Gary Schoefernacker
"Very knowledgeable and friendly. Couldn’t have been better!"
We responded:
"Thanks Gary! Always good to hear good news! We appreciate you! "
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Janice Hall

December 6, 2024

5  out of  5
rating by Janice Hall
"Never hesitate to give them a call. We were with a previous State Farm agent for about 26 years. I’m more than happy with the commitment and service that we have been given with the transfer of our policies to Jeannie Gregory’s. If I have a question all I have to do is call and they will help us find the solution."
We responded:
"What an awesome review! We appreciate your business and your kind words of support for our office! Thanks so much! "
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Terry George

December 4, 2024

5  out of  5
rating by Terry George
"Tara went above and beyond helping me file our accident claim. She stayed on the phone for 30 minutes, relaying information to the other insurance agent. This was our first claim with Ms Gregory's agency, and am so pleased with their customer service. Couldn't ask for better customer care."
We responded:
"Terry, thank you for sharing your experience! I'm glad Tara could assist you so effectively with your accident claim. It's wonderful to know that our team's dedication to customer service made a positive impact. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Madcreeker Nocap

December 3, 2024

5  out of  5
rating by Madcreeker Nocap
"I love being a client. These folks are so joyful to talk to."
We responded:
"Thank you for your thoughtful review! I'm so happy to know that you enjoy interacting with our team. We truly appreciate your kind words and are grateful to have you with us. If you ever need anything, don't hesitate to reach out!"
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Jude

December 2, 2024

5  out of  5
rating by Jude
"Always ready to answer our questions, and take care of any problems. A pleasure going business with each one of the agents."
We responded:
"Jude, thank you for your wonderful review! We're glad to know that our team is always ready to assist with your questions and resolve any issues. It's a pleasure doing business with you as well. If you ever need anything else, don't hesitate to reach out!"
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Thadius Johnson

November 27, 2024

5  out of  5
rating by Thadius Johnson
"Amazing customer service, very diligent and dedicated to assist and find all the needed information to help. They are very professional and knowledgeable, super kind and helpful!"
We responded:
"Thank you, Thadius, for your wonderful review! We're glad you found our customer service diligent and dedicated. It's great to know that our team's professionalism and knowledge made a positive impact. We're always here to assist with any future needs or questions you may have. Your kind words mean a lot to us!"
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Joey High

November 27, 2024

5  out of  5
rating by Joey High
"As always, outstanding customer service provided with my claim and all my questions were answered quickly. Thanks Carlene and all Jeannie Gregory Team!"
We responded:
"Joey, thank you for your wonderful feedback! I'm so glad to hear that Carlene and the rest of our team were able to assist you promptly with your claim and answer all your questions. We truly appreciate your faith in us and are always here to help with any other insurance needs. Thanks again!"
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Taylor Gregory

November 22, 2024

5  out of  5
rating by Taylor Gregory
"⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the wonderful review, Taylor! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Mindi Novak

November 22, 2024

5  out of  5
rating by Mindi Novak
"Amazing people"
We responded:
"Thank you, Mindi, for your 5-star review! I'm glad you're satisfied with our service. If you ever need further assistance, feel free to reach out. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Kyle C

November 21, 2024

5  out of  5
rating by Kyle C
"This agency has been accommodating and a pleasure to work with as I’ve needed."
We responded:
"Kyle, thank you for your wonderful review! I'm happy to know that our agency has been accommodating and a pleasure to work with. Your satisfaction is important to us, and we're always here to assist with your needs. Feel free to reach out anytime! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Billy Wix

November 12, 2024

5  out of  5
rating by Billy Wix
"Friendly representative"
We responded:
"Thank you, Billy! I'm glad you found our representative friendly. We appreciate your feedback and look forward to assisting you with any further needs. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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angelica jardesten

November 7, 2024

5  out of  5
rating by angelica jardesten
"Michael gives us an customer service to my Sister and I we were happy with the rate that we got in our car insurance thank you so much Michael ! 😊"
We responded:
"Angelica, thank you for your wonderful review! I'm glad to hear that you and your sister were satisfied with the customer service and the car insurance rate. Your happiness is important to us, and we appreciate your kind words. If you need any further assistance, our office is always here to help! - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Diana Aeria

November 7, 2024

5  out of  5
rating by Diana Aeria
"Very nice and helpful!!"
We responded:
"Diana, thank you for your kind words! I'm happy to know you found our service both nice and helpful. Your feedback means a lot to us. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Charise Winslow

November 7, 2024

5  out of  5
rating by Charise Winslow
"Nathan is great to work with. He's made my transition from Cali very easy and he's very helpful. I'm planning to have him help me add my auto insurance once I get moved. Nathan is a great asset to your team. Appreciate the easiness of a team. Thank you"
We responded:
"Nathan is indeed a fantastic part of our team, Charise! I'm glad to hear he made your transition from California smooth and stress-free. We appreciate your kind words and look forward to assisting you with your auto insurance once you’ve settled in. Thank you for recognizing the effort and dedication of our team. - Jeannie Gregory - State Farm Insurance Agent, Gallatin, TN"
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Michelle Scruggs

October 25, 2024

5  out of  5
rating by Michelle Scruggs
"Excellent service and staff. From insurance to retirement services, I have been extremely satisfied in all areas. I have been with State Farm for over 30 years. When it came time to get a medicare supplement policy, it was an easy choice. State Farm has also handled my retirement, and I couldn't be more pleased. I like knowing that when I call, I will be talking to someone who knows me and gives me personal attention."
We responded:
"Michelle, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."