Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Noah Wade

Noah Wade

August 21, 2026

5  out of  5
rating by Noah Wade
"Every time I call and ask questions about my policy or help on what I’m looking at State Farm employees at the Jeanie Gregory office are always helpful"
We responded:
"Woohoo! Thanks Noah! The kind of review we love to see! We appreciate the feedback and support of JGSF agency. Hope to have a long lasting relationship with you! "
Profile photo of Gregory Haynes

Gregory Haynes

August 13, 2026

5  out of  5
rating by Gregory Haynes
"I received exceptional treatment by both Maggie and Jan."
We responded:
"Thanks Greg! We appreciate you! You’ve been a loyal customer for many years! Thanks for the review of our two favorite teammates! Folks like you are a blessing to our agency! "
Profile photo of Cheyenne Willis

Cheyenne Willis

August 13, 2026

5  out of  5
rating by Cheyenne Willis
"Maggie and Nathan have always been a great help! Don't love the app, but I have always been able to call in and they help me with my problem!"
We responded:
"Thanks Cheyenne! We appreciate you and your sharing your thoughts about Maggie and Nathan! Happy they have been a great resource for you! "
Profile photo of Robert Warren

Robert Warren

August 13, 2026

5  out of  5
rating by Robert Warren
"They are the best, I have dealt with allot of insurance companies and they are the absolute best people to work with ever. They not only take a very personal pride in their business and helping their clients they make you feel like family. They helped me go from crashed to cruising, after my car had been totalled after being rear-ended on the interstate, in a remarkable 72 hours. If you need an insurance company look no further!

Update 8/13/26 - so couple months ago I bought a brand new 2026 Volvo EX30. Not a month and a half after I owned it somebody rear-ended me on the interstate and they had some no-name insurance that was being very difficult to deal with and I couldn't get a hold of anybody. So this is the value of having a insurance company that you can actually walk in a door and sit down and speak to someone. I went to Jeannie Gregory's office. She told me to go ahead and get my car in the shop. Get it fixed. They would subrogate the claim if the insurance didn't pay and they would take care of everything. Well. Finally, the insurance did decide to pay so I went in to talk to Jan who is an absolute genius and she told me that because it's brand new I can file for for diminished value. I had no idea that was even a thing, she called the insurance company with me in the office and we went through everything and they said yes they would send an email to submit my diminished value claim and they would reach out out. That's awesome and I would have never have known that if I didn't have somewhere to go in and sit down and speak with someone who actually cares and works for their clients. You think you're getting a deal when you get some cheap online insurance company, but you're really not. I can't recommend Jeannie Gregory's office enough, I will never have another insurance Agent. And I can't wait to get my car back!"
We responded:
"We love this for so many reasons! You’re a valuable customer and you sharing your experience about your claim is JUST what we do! 😊. Toll free numbers are great until you need to walk into an office and get a real experienced and licensed person to help guide you! We appreciate you Robert and your entire family! "
Profile photo of Kylee Patterson

Kylee Patterson

August 12, 2026

5  out of  5
rating by Kylee Patterson
"Ramona is awesome!"
We responded:
"We agree! Thanks for the shout! We appreciate you!"
Profile photo of Clark Maxfield

Clark Maxfield

August 5, 2026

5  out of  5
rating by Clark Maxfield
"We worked with Jessica at Jeannie Gregory and she was more than helpful assisting us to establish our Medigap insurance. We have always been treated like family at their agency and look forward to many more years together."
We responded:
"Thanks for the five ⭐️"
Profile photo of Keith Harris

Keith Harris

July 31, 2026

5  out of  5
rating by Keith Harris
"Great customer service!"
We responded:
"Thanks Keith! Appreciate you sharing your experience with our agency! "
Profile photo of danny bradley

danny bradley

July 20, 2026

5  out of  5
rating by danny bradley
"It was a pleasure doing business with Maggie today at state Farm"
We responded:
"Thank you, Danny! Maggie certainly is a Customer favorite and one of ours too! Thank you for the five stars!"
Profile photo of Claudia

Claudia

July 15, 2026

1  out of  5
rating by Claudia
"I had an awful experience through this State Farm. Would not recommend."
We responded:
"Thank you for your feedback. We are unable to identify your interaction with our office based on the name provided. If you're a current of former customer, we would welcome the opportunity to discuss your concerns and learn more."
Profile photo of William Thomas

William Thomas

July 14, 2026

5  out of  5
rating by William Thomas
"Delaney was a fantastic Rep. She was thorough, professional, knowledgeable and very nice to work with. She is a great asset for State Farm! Highly recommend her."
We responded:
"Thank you William! I love this and appreciate the 5 ⭐️ s! Thanks for the shoutout for Delaney! She’s amazing!"
Profile photo of Basil Coffey

Basil Coffey

July 7, 2026

5  out of  5
rating by Basil Coffey
"Just transferred from another State Farm location to this one and I was very pleased with the customer care. They took care of all the issues I had at the other location immediately!"
We responded:
"Thanks Basil! Appreciate the five ⭐️s! We are grateful for the opportunity to work with you!"
Profile photo of Marcie Hudson

Marcie Hudson

July 1, 2026

5  out of  5
rating by Marcie Hudson
"Delaney was very helpful with getting me a better rate than what I had been paying."
We responded:
"Bravo Marcie! This kind of review just makes our day! Thanks for doing business with JGSF! "
Profile photo of Gregory Lagle

Gregory Lagle

June 25, 2026

5  out of  5
rating by Gregory Lagle
"Every issue that I had was solved every question answered very happy with the service I received."
We responded:
"Awesome Gregory! We appreciate your five star review and comments about your experience with our agency! "
Profile photo of Richard “rocketman0009”

Richard “rocketman0009”

June 15, 2026

5  out of  5
rating by Richard “rocketman0009”
"Delaney was quick and efficient getting me a quote on car insurance. She saved me money and very professional. It was a pleasure doing business with her."
We responded:
"Thank you Richard! Thanks for the shoutout for Delaney! So glad she was able to provide you with a 5 star experience."
Profile photo of Vivian Miller

Vivian Miller

June 12, 2026

5  out of  5
rating by Vivian Miller
"Just finished our insurance review with Margaret. We appreciate how Jeannie Gregory’s office takes the time to listen to their clients and get us the best insurance to cover our needs."
We responded:
"Thank you Vivian! I love this and appreciate the 5 ⭐️ s! Thanks for the shoutout for Maggie! She’s amazing!"
Profile photo of Ben Peyton

Ben Peyton

June 11, 2026

5  out of  5
rating by Ben Peyton
"Maggie was friendly, helpful, and highly knowledgeable about my policy. She did a great job!"
We responded:
"Maggie is the best! Thanks for mentioning her in your five star review! We appreciate you! "
Profile photo of Patrice M

Patrice M

June 4, 2026

5  out of  5
rating by Patrice M
"Wow, Kendall Ford at Jeannie Gregory's office is Amazing!!! We're moving to Gallatin from out of state soon and I contacted 4 agents through their websites at 8pm on Sunday. By Monday morning, I already had an email from Kendall about what our insurance needs would be. I gave her more details and by mid-afternoon I already had quotes in my email box. Through a few more emails and a couple phone calls I ended up purchasing 4 policies from Kendall, one I hadn't even thought of! She is very responsive, decisive, kind and very sweet. And she did more in just 1 day than all the agents did combined in 4 days. I was so impressed and guess what? Their rates were the best too, by far! She told me State Farm had two recent rate decreases this year so I booked my policies right away. I'm a very happy, satisfied customer because of Kendall's help. She listens well, thinks on her feet, took direction from me on my wants, all with a huge smile on her face!!! I know I made the best choice by using Jeannie Gregory's office. They have offices in Gallatin and Hendersonville which is a convenience. Kendall even have me the names of two hair stylists in town. Now that is what I call service! Thank you Kendall for making this such an easy choice for me. Great job! 😁🙃"
We responded:
"Patrice! This is an amazing review and we appreciate all your sharing of your experience with our awesome teammate Kendall! Reviews like this help us attract more great customers like you! We look forward to a long lasting relationship with you and our offices! Your feedback is always appreciated!"
Profile photo of RON ORR

RON ORR

June 4, 2026

5  out of  5
rating by RON ORR
"Delaney did a fantastic job. She walked me through the whole thing and made sure I understood everything."
We responded:
"Awesome Ron! So good to hear from you! Appreciate your support of our agency and this great review for Delaney! Thanks!"
Profile photo of Nikki Fish

Nikki Fish

June 1, 2026

5  out of  5
rating by Nikki Fish
"Maggie was very friendly and helpful. I felt comfortable talking to her."
We responded:
"Thank you Nikki! We appreciate your sharing your experience with Maggie! Thanks for your business!"
Profile photo of Michelle Beard

Michelle Beard

May 28, 2026

5  out of  5
rating by Michelle Beard
"Always a pleasure doing business with this office."
We responded:
"Thanks Michelle! Reviews like this mean the world to us! "
Profile photo of Oriol Barenys

Oriol Barenys

May 28, 2026

5  out of  5
rating by Oriol Barenys
"Maggie was INCREDIBLY helpful when I spoke to her and she went far beyond to understand and help me navigate the nightmare. Thanks Maggie! I must say everybody in that office has been very helpful and understanding."
We responded:
"Thanks so much Oriol! You are spot on! Maggie is incredible! We appreciate your giving her a shout out! Happy to hear your experience with our agency has prompted you to review us! Thanks much!! "
Profile photo of Anthony Garrett

Anthony Garrett

May 27, 2026

5  out of  5
rating by Anthony Garrett
"Giving a big shout out to Daniel. Had been a great help through the process of getting insurance. Look forward to working with him and the team."
We responded:
"Thank so much Anthony for that tribute to Daniel! We so appreciate hearing your experience with our agency has been a good experience for you. Your business is appreciated! JGSF"
Profile photo of Hailey Walker

Hailey Walker

May 21, 2026

5  out of  5
rating by Hailey Walker
"Maggie was an awesome help! Answered all my questions and then some. Highly recommend"
We responded:
"Thanks so much Hailey! Thanks so much for sharing about your experience with our agency and in particular, Maggie! She is a rockstar and a great asset to the team. I appreciate you’re doing business with JGSF."
Profile photo of Jossy Maness

Jossy Maness

May 19, 2026

5  out of  5
rating by Jossy Maness
"Jessica was so quick to get my claim in about my cracked windshield! The guys at Triple AAA were also quick and efficient and were able to switch it out in my driveway while working from home. Highly recommend Jessica and team at State Farm for any and all insurance needs!"
We responded:
"Thanks Jossy! We appreciate you and the five star review! This helps us attract more great customers like you! Thanks for riding with number ONE and sharing about your experience with JGSF! "
Profile photo of Joe Wallace

Joe Wallace

May 14, 2026

5  out of  5
rating by Joe Wallace
"Amazing team to work with.
Very helpful and considerate."
We responded:
"Thanks Joe! We appreciate you for the five stars! ⭐️. Thanks for sharing your experience with our agency! "